It's all about the product or rather what really qualifies as one. In this episode we're discussing how software companies can sell you a defective product and you have no recourse but to accept it. It's a casual but spirited conversation where I try to explain the difference between owning something and just having a license to it.
In the end anything you don't own affords you very few rights when it goes wrong. The sad fact is when it comes to a "product" you can't hold in your hand like software code or music (CD's are just a medium BTW) you don't own anything.